CMACEWHEEL HQ20 Step-Through Electric Bike – 250W Rated / 950W Peak Motor, 48V 20Ah Battery, 70 km Range, 20" Tires

CMACEWHEEL HQ20 — 20" Step-Through Electric Cargo & Commuter Bike

Experience unmatched comfort, accessibility, and utility with the CMACEWHEEL HQ20. Featuring an ultra-convenient low step-through aluminum frame with a foldable handlebar stem, it is powered by an EU-compliant brushless rear motor with a sensitive torque sensor, delivering a 250W rated continuous output and a 950W peak power surge. Backed by a high-capacity removable 48V 20Ah (960Wh) battery, it provides an impressive pedal-assist range of up to 70 km (43 mi). In strict compliance with European road regulations (EN 15194 / EPAC), the top speed is factory-limited to 25 km/h (15.5 mph) in pedal-assist mode with the twist throttle disabled. For riders located outside the European Union, the twist throttle can be activated and the top speed unlocked up to 42 km/h (26 mph). Fully equipped with front & rear hydraulic disc brakes, 100mm-travel front suspension fork, front basket, extended cushioned rear rack, 2-leg kickstand, and 20"×2.40" puncture-resistant all-terrain tires, the HQ20 is the ultimate daily ride for commuting, shopping, and family adventures.

🔋 Long-Lasting, Removable 960Wh Battery

• High-capacity 48V 20Ah lithium battery · 960Wh · up to 70 km (43 mi) per charge (pedal assist) / 35–45 km pure electric (outside EU with throttle activated)
• Removable pack design — charge indoors safely or directly on the bike; full charge in ≈ 8–10 hours
• Intelligent BMS safety protection + over-current protection + key-lockable anti-theft battery

🚀 250W Rated / 950W Peak Power, Torque Sensor & Legal Compliance

• 250W Continuous Rated / 950W Peak Motor: Fully complies with EU road regulations with a 250W continuous rated output, while providing up to 950W peak power surge for climbing steep grades up to 30°
• Dynamic Torque Sensor: Instantly detects pedaling pressure and delivers proportional, silky-smooth electric assist with zero lag
• EU-Compliant Speed & Throttle Configuration: Factory-capped at 25 km/h (15.5 mph) in pedal-assist mode with the twist throttle disabled to strictly satisfy European street-legal requirements
• Outside-EU Unlock & Throttle Activation: For use strictly outside the European Union, the twist throttle function can be enabled and the maximum speed unlocked up to 42 km/h (26 mph)
• 5 pedal-assist levels + 3 riding modes to suit your daily commute, heavy cargo hauling, or leisurely rides

🛞 20"×2.40" All-Terrain Tires & Hydraulic Braking Control

• 20" × 2.40" puncture-resistant all-terrain tires — exceptional anti-skid grip and rolling efficiency across asphalt, cobblestones, and packed gravel
• Front & rear hydraulic disc brakes provide responsive, short-stopping distance and superior control in both dry and wet weather
• Front suspension fork with 100 mm of travel absorbs road vibrations for a smooth, plush ride
• Shimano 7-speed gearing system ensures effortless pedaling and versatile cadence matching across hills and flats

📟 Smart LCD Display & Full Lighting System

• Smart LCD display: real-time speed, battery level, assist mode, and trip distance clearly visible in bright sunlight
• Bright LED front headlight and integrated taillights for safe 360° visibility during dawn, dusk, or night rides

🚲 Low Step-Through Frame, Folding Stem & Full Cargo Package

• Accessible low step-over frame design allows riders of all ages and flexibility levels to mount and dismount effortlessly
• Folding handlebar stem allows compact storage in car trunks, RVs, and tight home spaces
• Includes heavy-duty front basket, extended rear passenger/cargo rack with cushion, full fenders, zipper storage bag, and robust 2-leg kickstand
• Carries up to 150 kg (330 lbs) — ideally suited for riders from 160–195 cm (5'3"–6'5")
• IP54 water-resistant rating for reliable performance in varied weather

📐 Specifications

Note: Range and speed are measured under ideal pedal-assist conditions; actual performance varies with rider weight, terrain, temperature, and assist level. The 250W continuous rated motor and 25 km/h factory speed limit strictly comply with European road standards (EN 15194 / EPAC). Within the EU, the twist throttle is disabled. Enabling the throttle and unlocking speed up to 42 km/h is exclusively permitted outside the European Union. Please adhere strictly to your local traffic regulations.

🚚 Shipping & Delivery

• Poland Warehouse: Fast delivery within 3–7 business days to EU countries.
• China Warehouse: Direct factory dispatch with door-to-door tracked delivery within 15–45 business days.
• Dispatch: Orders are typically processed and shipped within 24–48 hours on business days.

🛡️ Warranty & After-Sales Support

• 1-Year Warranty: Covers motor, frame, controller, and charger against manufacturer defects.
• 6-Month Warranty: Dedicated coverage for the 48V 20Ah lithium battery.
• Customer Care: Lifetime technical support and replacement parts support for your peace of mind.

📦 What's in the Box?

• 1 × CMACEWHEEL HQ20 Step-Through Electric Bike (mostly pre-assembled)
• 1 × 48V 20Ah Removable Lithium Battery (with keys)
• 1 × Battery Charger & Power Cable
• 1 × Front Cargo Basket & Rear Cushioned Cargo Rack
• 1 × Front & Rear Fenders & 2-Leg Kickstand
• 1 × Bicycle Storage Bag & Multi-functional Assembly Toolkit
• 1 × User Manual & Quick Start Guide

❓ Frequently Asked Questions (FAQ)

Q: Is this electric bike street-legal in Europe?
A: Yes! The CMACEWHEEL HQ20 is fully configured for European road compliance, featuring an EU-compliant 250W continuous rated motor, a factory speed cap of 25 km/h (15.5 mph) in pedal-assist mode, and a disabled twist throttle.

Q: Can the maximum speed be unlocked and can the throttle be activated?
A: Enabling the twist throttle and unlocking speed up to 42 km/h (26 mph) is strictly permitted and intended ONLY for riders and destinations outside the European Union. Within the EU, the throttle remains disabled and the speed remains capped at 25 km/h to strictly comply with European road regulations.

Q: What is a torque sensor and how does it help?
A: A torque sensor measures the exact force you apply to the pedals and matches it with instantaneous, natural electric assist. This gives you a much smoother, intuitive riding feel and greater energy efficiency than traditional cadence sensors.

Q: What are the benefits of a low step-through frame?
A: The low step-through frame eliminates the high top tube, making getting on and off the bike effortless and safe, especially when carrying groceries in the basket or transporting cargo on the rear rack.

Q: Can the battery be removed to charge indoors?
A: Yes! The 48V 20Ah (960Wh) battery is key-lockable and completely removable. You can charge it directly on the bike or take it indoors to charge safely.

Q: Can I ride this electric bike in the rain?
A: The bike features an IP54 water resistance rating, making it safe for light rain and wet road splashes. We recommend avoiding heavy downpours and deep standing water.

Q: Need help before you buy?
A: Our support team is happy to help — just reach out through our store's contact page.